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Refrigerators & Freezers Support, Manuals & Guides
EdgeStar Fridge/Freezer Manuals
CRF150SS Owner's Manual
CMF151L Owner's Manual
CRF320SS Owner's Manual
FP430 Owner's Manual
FP860 Owner's Manual
You can find a few troubleshooting tips below. For more help, feel free to call us at
1-866-319-5473
Troubleshooting - EdgeStar Refrigerators & Freezers
Issue
Possible Cause
Solution
No power
There was a power failure
Restore the power supply
The plug is not correctly inserted into the socket
Insert the plug correctly into the socket
The power cord is damaged
Contact customer service. Only authorized servicers should replace damaged cords
The thermostat may on off position
Check the thermostat control is not set to "Off"
The power supply voltage is too low
Move the unit onto another circuit with the correct voltage
The refrigerator or freezer is noisy
The unit is unleveled
Place unit on a level surface
A high ambient temperature will force the compressor to work harder and be noisy
Minimize the heat in the room
Compressor making a loud knocking sound
Contact customer service
Unit is being moved
This may be a normal rattling sound that is caused by the compressor
The doors will not close completely
The unit is unleveled
Make sure the unit is on a level surface
Improperly installed door
If you reversed the door, check to make sure that it is properly installed. (Specific models only)
Food packages may be blocking the door
Arrange the food so the packaging material is not interfering with the door gasket
Shelves may be incorrectly installed
Make sure the shelves do not prevent the door from closing
Gasket(s) are dirty
Clean the door gasket(s)
Food is freezing
Food is touching the back wall
Reposition the food so it does not touch the back wall
Thermostat set to lowest setting
Turn the thermostat to a warmer setting
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