Refrigerators & Freezers Support, Manuals & Guides

EdgeStar Fridge/Freezer Manuals
	CRF150SS Owner's Manual
	CMF151L Owner's Manual
	CRF320SS Owner's Manual
	FP430 Owner's Manual
	FP860 Owner's Manual

You can find a few troubleshooting tips below. For more help, feel free to call us at 1-866-319-5473

Troubleshooting - EdgeStar Refrigerators & Freezers

Issue	Possible Cause	Solution
No power	There was a power failure	Restore the power supply
	The plug is not correctly inserted into the socket	Insert the plug correctly into the socket
	The power cord is damaged	Contact customer service. Only authorized servicers should replace damaged cords
	The thermostat may on off position	Check the thermostat control is not set to "Off"
	The power supply voltage is too low	Move the unit onto another circuit with the correct voltage

The refrigerator or freezer is noisy	The unit is unleveled	Place unit on a level surface
	A high ambient temperature will force the compressor to work harder and be noisy	Minimize the heat in the room
	Compressor making a loud knocking sound	Contact customer service
	Unit is being moved	This may be a normal rattling sound that is caused by the compressor

The doors will not close completely	The unit is unleveled	Make sure the unit is on a level surface
	Improperly installed door	If you reversed the door, check to make sure that it is properly installed. (Specific models only)
	Food packages may be blocking the door	Arrange the food so the packaging material is not interfering with the door gasket
	Shelves may be incorrectly installed	Make sure the shelves do not prevent the door from closing
	Gasket(s) are dirty	Clean the door gasket(s)

Food is freezing	Food is touching the back wall	Reposition the food so it does not touch the back wall
Food is freezing	Thermostat set to lowest setting	Turn the thermostat to a warmer setting

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